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Absolutely, you can do some simple troubleshooting! Here are some things that you should check:

  • Check for disconnected switches and wiring, both inside and outside.
  • Check your circuit breakers to make sure that none are tripped.
  • Check for adequate airflow to make sure nothing is blocking your supply or return air grills. Make sure you filters are clean.
  • Check your thermostat to insure that your unit is turned on heat or cool, as appropriate, and the temperature is set where you wish.
  •    Back to Questions

The acronym HVAC stands for Heating, Ventilation and Air Conditioning, which are the 3 primary functions of a home system. They control air temperature and humidity, and maintain the quality of the air in the home. Temperature and humidity are huge considerations in Central Florida.   Back to Questions
SEER is an acronym for Seasonal Energy Efficiency Ratio. The higher the SEER number, the more energy efficient is the heating and air conditioning unit. Currently, Federal law requires a minimum of 13 SEER be installed.   Back to Questions
If you are away from home eight to nine hours per day five or six days per week, such as a work schedule might demand, the answer is a resounding yes. You will want a programmable thermostat. You may, for example, wish to program your thermostat for 80 degrees or higher, beginning at 8:00 AM, and program it for 75 degrees at 4:00 PM, if you plan to arrive home at 5:00 PM. Programmable thermostats normally allow for four time slots per day. Each day can be programmed the same or differently, if your schedule varies. Unlike humans, programmable thermostats will not forget to raise the temperature during the day, when no one is home.   Back to Questions
The size in tons or British thermal units (BTUs) is based on the outdoor design temperatures, attic and Wall insulation, window types and locations, elevation of the home, and other structural and environmental factors. The design temperature in Central Florida in the summer is 95 degrees Fahrenheit. Your heating and air conditioning professional has the knowledge to determine the proper size for your home.   Back to Questions
Yes, indoor air quality can be improved with the addition of ancillary equipment. Electrostatic or electronic air filters as well as an ultraviolet light source can be installed in your system.

Electrostatic air filters function by charging, or ionizing, the filtered air with a static charge, which magnetizes dust and debris. Because of their effectiveness, electrostatic filters are often marketed as “allergy-free.” They are more expensive than fiberglass or charcoal filters, but only need to be changed every two to three months.

Electronic air filters must be connected to an electrical source. They can contain collecting plates that trap particles by magnetizing them, but whose ionizing properties produce potentially dangerous ozone. Many electronic air filters are composed of a pre-filter and a main filter; the pre-filter captures the largest dust particles, which therefore cuts down on the frequency of cleaning the main filter. Electronic filters can last up to six months between cleanings, but are the most expensive of all the filter types. Yes, an ultra-violet air purifier destroys bacteria, viruses, mold, and volatile organic compounds. An ultra-violet air purifier can be installed on the evaporator coils in the air handler or in the air ducts.

Germicidal ultraviolet light , which has a wavelength of 253.7 nanometers, kills germs such as bacteria, viruses, mold, fungi and spores, that transmit infections, cause allergies, trigger asthma attacks or cause other unhealthy effects. Germicidal UV destroys the DNA of these microbial contaminants rendering them sterile. If microbes are irradiated with enough dosage germicidal UV, they can no longer reproduce and over time disappear from the indoor environment.   Back to Questions
A heat energy recovery unit can save a Central Florida family of four with an electric hot water heater, using about 150 gallons of hot water per day, $62/ month or more than $700/year. Heat energy recovery units do require special plumbing to connect with your hot water heater, so it is best to install these devices during new construction or major renovations. Back to Questions
Your old air conditioning or heat pump unit was probably a 10 SEER, when it was installed, but over the years may have deteriorated to the equivalent of an 8 SEER. If you replace it with a new 13 SEER unit, you will save 38 to 39% on electricity costs. The actual dollars you will save depend on the cost of a kilowatt-hour (KWH) of electrical energy. Here is a link to an online brochure showing costs for Lakeland Electric in Lakeland, Florida. This link should open in a new window or new tab, if your browser supports this feature. Remember, this link will take you to the Lakeland Electric Website. If the Lakeland Electric brochure opens in this same window, replacing this FAQ page, click the back button on your browser to return to the Florida Indoor Air website. Lakeland Electric Rate Information
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Yes, this is true. This rebate is available to residential customers that have completed a preseason heating and cooling system tune-up by a licensed HVAC contractor. Services which must be completed to qualify for the rebate:
  • Check refrigerant level
  • Check thermostat
  • Check for leaks in ductwork
  • Check and clean condenser and evaporator coils
  • Check fans for tightness and cleanliness
  • Lubricate fan motors
  • Check controls
  • Check voltage and amperage
I as a licensed HVAC contractor will give you a receipt showing that I have performed these services. This receipt must be submitted with your monthly payment. If you use a form of payment such as online or automatic debit, you may have your account credited by mailing a copy of your receipt to the following address:

Energy and Business Services
501 East Lemon Street
Lakeland, FL 33801
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The American Recovery and Reinvestment Act of 2009 (ARRA) extends, expands, and simplifies the federal income tax credits for homeowners who make energy efficiency home improvements.

The law extends the consumer tax benefits for another year, through 2010; triples the total available tax credit from $500 to $1,500; and increases the tax credit to 30 percent of the cost of each qualified energy efficiency improvement. The law also removes the cap on geothermal heat pumps and solar water heaters through 2016.

In order to qualify for the tax credit, central air conditioning units must meet the highest efficiency tier set by the Consortium for Energy Efficiency for 2009 - SEER of at least 16 and an EER of at least 13 for most air conditioners, and electric heat pumps must meet the highest efficiency tier set by the Consortium for Energy Efficiency for 2009- SEER of at least 15, an EER of at least 12.5, and an HSPF of at least 8.5.

These higher efficiency units are substantially more expensive to buy than are the 13 SEER units. Your heating and air conditioning professional and possibly your accountant can help you make a wise purchasing decision.   Back to Questions

Freon®, also known as R22 is being phased out.  Freon® or R22 has been shown to be harmful to the environment, in that it damages the ozone layer in the upper atmosphere. The replacement coolant is known as R410A, marketed under such names as Puron®, Genetron AZ-20®, and SUVA 410A®.

Beginning on January 1, 2010, refrigerant manufacturers will no longer be allowed to produce R22 for use in new equipment. They will; however, be allowed to continue to produce R22 to service existing equipment until January 1, 2020. After this date, R22 will no longer be manufactured. HVAC manufacturers, after January 1, 2010, will be able to use only existing supplies, which include inventories of new R22 and recycled and reclaimed R22 from older equipment, in the production of new equipment. Reclaimed R22 must be reprocessed to the same purity levels as when it was newly manufactured.

After January 1, 2020, only recycled and reclaimed R22 can be used to service existing equipment. As a result of the orderly phase out of R22, over the next 15 years, supplies of R22 should gradually dwindle and prices should gradually increase. At the same time, supplies of the new refrigerant, R410A, should increase and prices should decrease.   Back to Questions
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